Support

Koine Greek Vocabulary

Email justinjoejones@protonmail.com and you'll get a reply. Including your device model and iOS version helps.

I paid, but the decks are still locked

Open the app, tap any locked deck, and choose Restore purchase. Make sure you're signed in with the same Apple ID you bought it with. The unlock is a one-time purchase tied to that Apple ID and works on all your devices.

My progress disappeared

Progress is stored on the device and is not synced between devices or backed up to a server. Deleting and reinstalling the app clears it. If it vanished without a reinstall, please email me — that's a bug and I want to know.

Reminders aren't arriving

Check Settings → Notifications → Koine Greek Vocabulary and confirm Allow Notifications is on. If you declined the permission prompt the first time, it must be re-enabled there; iOS won't ask again.

The widget shows the same word all day

That's intended — the Word of the Day changes once per day at midnight.

Requesting a refund

Refunds are handled by Apple, not by me. Visit reportaproblem.apple.com and sign in with your Apple ID.